KB-38 - Is there a problem with the buttons on the Danfoss TRV?

Question

Is there a problem with the buttons on the Danfoss Living Connect Radiator Thermostat?

Answer

No, they just need to be pressed in "the right way" :-)

Solution

Some Customers have reported that the buttons on the Danfoss Living Connect Radiator Thermostat don't work. We've found that due to the way the buttons have been designed they need to be pressed at a certain point to make them operate:

Danfoss Living Connect Radiator Thermostat

The buttons have their "tilt point" on the outer edge, so they need to be pressed towards the inner edge in order for them to move enough to actually operate the electronic switch underneath.

 

Updated: 02/04/2014