Answers
Sep 02, 2016 - 10:14 AM
Please speak with our technical support team. You mentioned wiring N to Q1, which suggests that the neutral is connected to the relay's output. This output goes live when the relay is on, potentially causing a short circuit between Live and Neutral. Please check the wiring of your fibaro single switch 2 and confirm that it is correct.
Sep 05, 2016 - 07:00 AM
For support and help with products purchased from Vesternet it's best to raise a Technical Support request using one of the following methods:
1) Click on the "Support" link at the top of any page of the Vesternet web site
2) Complete the form at http://www.vesternet.com/help
3) Email techsupport@vesternet.com
One of our Technical Support team members will be glad to assist you further!
1) Click on the "Support" link at the top of any page of the Vesternet web site
2) Complete the form at http://www.vesternet.com/help
3) Email techsupport@vesternet.com
One of our Technical Support team members will be glad to assist you further!
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