Answers
Sep 02, 2016 - 10:14 AM
Please speak with our technical support guys. You say you have wired N to Q1. That sounds like you have neutral connected to the relay's output - that output goes live when the relay is on. So you could have a short circuit from Live to Neutral. You should check the wiring and confirm that it is correct.
Sep 05, 2016 - 07:00 AM
For support and help with products purchased from Vesternet it's best to raise a Technical Support request using one of the following methods:
1) Click on the "Support" link at the top of any page of the Vesternet web site
2) Complete the form at http://www.vesternet.com/help
3) Email techsupport@vesternet.com
One of our Technical Support team members will be glad to assist you further!
1) Click on the "Support" link at the top of any page of the Vesternet web site
2) Complete the form at http://www.vesternet.com/help
3) Email techsupport@vesternet.com
One of our Technical Support team members will be glad to assist you further!
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